Louise has over 20 years’ experience in the heating industry. Working alongside ‘technical better half’ Richard, she has built one of the most highly regarded heat pump installation SMEs in England, working in the ‘able to pay’ sector. R A Brown Heating Services has a model of quality; from training apprentices, to building strong relationships with suppliers and a focus on low water temperature heating design and customer problem solving. The company has won many Awards over the last decade including H & V News Awards, ACR & Heat Pump Awards and local College Apprenticeship Awards.