Charlotte Lee, Heat Pump Association
Charlotte Lee
Chief Executive
Heat Pump Association

Charlotte joined the Heat Pump Association in April 2023 as their first Chief Executive. Having spent the previous 10 years at NAPIT, a UKAS-accredited Certification Body for installers in the Building Services and Fabric sectors, culminating in leading their external affairs function, Charlotte has a wealth of knowledge in the practicalities and policy surrounding the retrofitting of the UK housing stock, specifically relating the heat pumps. With a strong understanding of the vital role of the installer and the importance of consumer demand and industry collaboration in affecting change, Charlotte brings a valuable perspective to the panel.